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Who We Are

Home Care & Community Support For Older Adults

CHATS offers a full range of home care and community programs that meet the changing needs of more than 8,100 York Region and South Simcoe seniors and caregivers each year.

Under the strong experience and knowledge of more than 450 volunteers, a Board of Directors, and 340 staff, CHATS embraces professional best practices with compassionate dedication. 

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Our Vision

Older adults can live independently, safely, and well at home. 

Our Mission

CHATS is an innovative and valued partner in the healthcare system, delivering high quality home and community services and experiences for older adults and caregivers. 

Our Values

Respect – We show respect, responsiveness, and responsibility in all we do, to those we work with and for. We value and appreciate diversity and inclusivity. 

Empathy – We care for, and about our clients and their caregivers. We are trusted providers, and listen to and understand their needs. 

Collaboration – We work with our stakeholders and within the healthcare system to promote the health, safety and independence of our clients.

Creativity – We discover innovative ways to get better at providing excellent care and work experiences.

Quality – We lead by example, act ethically, measure performance, and make improvements.

Accountability – We use our resources wisely and adapt to our diverse communities’ changing needs. 

Supporting CHATS 

Woman helping senior woman with paperworkAs a not-for-profit charitable organization, CHATS depends on the generosity of valued donors. Although CHATS is partially funded by the Central Local Health Integration Network, Ontario Ministry of Health and Long-Term Care, and the United Way of Toronto & York Region, the demand for increased services and programs necessitates the need for additional funding. 

With your support, CHATS can continue to provide York Region and South Simcoe with leadership that delivers quality care, service, and innovation, while enhancing the independence of older adults living at home.

CHATS’ achievements and service delivery model have been commended by Accreditation Canada.

For more information, contact us today at 1-877-452-4287.

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