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Get to know our incredible CHATS team


CEO Christina BisanzChristina Bisanz 
Chief Executive Officer 

As Chief Executive Officer of CHATS – Community & Home Assistance to Seniors, Christina leads over 340 staff and 520 volunteers to support the health and well-being of seniors and caregivers in York Region, and South Simcoe.

Christina is an acclaimed public affairs professional and community advocate whose career has included an impressive range of accomplishments. She has served as CEO and a senior executive with a number of organizations, including the Ontario Long Term Care Association, the Canadian Association of Chain Drug Stores, and the Consumers Council of Canada, and as a Vice President of an innovative healthcare technology company, to name a few.

In 2014, Christina was elected Ward 7 Councillor for the Town of Newmarket where she serves on the Accessibility, Audit, and Appointments Committees, as well as on the Joint Council Committee for Central York Fire Services.

Christina’s volunteer activities have spanned numerous community and business associations. Currently, she serves as a director on the York Region Human Services Planning Board and AdStandards, and is a member of the Seneca College Non-Profit Leadership and Management Program Advisory Committee.

Christina graduated from the University of Toronto with an Honours Bachelor of Arts degree, and was awarded a Certificate of Distinction for successfully completing the requirements of Building a Culture of Good Governance from the Ontario Hospital Association.

CHATS’ Executive Team

Nancy Kula
Vice President, Strategic Initiatives
Ext. 6050

Melanie Rowe
Director of Client Care and Services
Ext. 6009

Jeff Hogan
Director of Finance & Administration
Ext. 6080

Janet Williams
Director of Human Resources
Ext. 6076

Rhonda Flanagan
Director of Development & Marketing/Communications
Ext. 6063

Board of Directors

CHATS is governed by a volunteer Board of Directors who, together, represent a diverse range of senior leadership experiences. 

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Mary Bayliss
Chair of the Board

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Colleen Jones
Vice Chair of the Board 

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Perry Chen-See
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John Buie
Board Member

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Avijeet Parmar
Board Member 

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Ian Hilley
Past Chair of the Board 

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Claudio DiGirolamo
Board Member

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Terri Drover
Board Member

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Javed Khan 
Board Member

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David Robinson 
Board Member


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Michael Wosnick
Board Member

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Lori Freitas
Board Member


To learn more about our recruitment process, please explore our Governance Processes document.