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Hoarding and De-cluttering

Helping hoarders to de-clutter

Hoarding among older adults is becoming a serious psychiatric and community problem - and it is grossly under-detected and untreated. Increasingly, social service agencies are identifying older adults who are at risk of losing their tenancy due to hoarding, unclean, cluttered and unmaintained homes. 

Room overfilled with items

In response, three York Region social service providers have developed the Tenancy Risk Reduction Service to Seniors as an innovative program to address these issues. 

The program seeks to aid York Region older adults (age 55-plus or those with an age related condition) with low to moderate income who are living in poor environmental conditions and are at risk of losing their tenancy. 

Customized service plans and teams - made up of one or more members from each partner agency - are developed to meet each client's unique needs. 

Services include:

  • Extreme cleaning, minor repairs, and/or clutter reduction to create safer living environment

  • Advocacy regarding tenant/landlord issues

  • Short-term therapeutic intervention with an occupational therapist

  • Case management with a specialized geriatric mental health case manager for mental health issues associated with hoarding

  • Longer term case management to ensure connectedness to community support

The Tenancy Risk Reduction Service to Seniors program aims to decrease the risk of tenancy loss so that older adults can live better and stay in their homes.

Helpful Links:

For further information about this new program or if you have a client to refer, please contact CHATS live answer at 905-713-3373 ext. 6082 or

Program Partners


VHA logoYSSN logo

Funding provided by the Government of Ontario

Ontario Trillium Foundation logo

  • Ontario Trillium Foundation logo