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CHATS Corporate Information

Rights, Accountability, Finances, By-Laws, AODA, Ethics

Client Rights & Responsibilities

CHATS protects the rights and privacy of each client they serve. Learn more about your rights and how CHATS works to maintain your loyalty and trust. 

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Relationship Based Care

In 2014, CHATS transformed the organizational culture to embrace the Relationship Based Care (RBC) philosophy.  The fundamental assumptions of RBC are that the essence of caring is human connections.

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Multi-Sector Service Accountability Agreement

Financial Statements

By-Law #11

By-Law #11 covers interpretation, membership, board of directors, election of the board, meeting of directors, meeting of the members, board regulations, officers, CEO, committees, conflict of interest, protection of team, execution of documents, borrowing, finances, auditing, notice, and more.

Letters Patent

Accessibility for Ontarians with Disabilities Act 

CHATS is committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services in the same place and in a similar way as other clients. Learn more below:

Supply Chain Code of Ethics

Our code of ethics covers personal integrity and professionalism, accountability and transparency, and compliance and continuous improvement. 

For more information, contact us today at 905-713-6596, or toll-free at 1-877-452-4287.

View CHATS' Ethics Policies and Procedures

Ethics Framework

  • Ethics Policy including Code of Ethics & Ethical Principles

  • Staff & Board Ethics Committees

  • 4-Step Decision Making Process (IDEA)

  • Ethics Training for Staff, Board, and Volunteers

  • Policy Development

  • Access to Bioethicist for Consultation

​Other Considerations

  • Individual and Organizational Values

  • Legislation (e.g., Ontario Human Rights Code)

  • Professional Codes of Ethics

  • Social/Cultural Expectations

Local Health System Integration Act