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Contact CHATS

To book a service, or for more information, please call our head office in Aurora (see below).

Regular business hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Please do NOT send urgent messages via e-mail to cancel or change service (seniorshelp@chats.on.ca). This e-mail account is only checked during regular business hours. CHATS can be reached outside of business hours for limited time periods: Monday to Friday, 4:30 to 6:00 p.m., and Saturday/Sunday/statuatory holidays from 8:30 a.m. to 6:00 p.m., at 905-713-6596. 


CHATS locations

Head office, Aurora:
240 Edward Street, Suite 1
Aurora, Ontario   L4G 3S9
Tel: 905-713-6596
Toll Free: 1-877-452-4287

Richmond Hill:
10132 Yonge Street - not a drop in location

448 Holland St. West
(Hakim Optical plaza)


Contacts at CHATS

Christina Bisanz,
Chief Executive Officer
Ext. 6039

Nancy Kula,
Director of Client Care and Services
Ext. 6050

Irena Fedchun,
Director of Finance & Administration
Ext. 6080

Janet Williams,
Director of Human Resources
Ext. 6076

Tim Jones,
Director of Development
Ext. 6063

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