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Service Request Form

If you are a current transportation client and would like to request service, please complete the form below:


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Man helping elderly woman out of CHATS van

Our drivers escort clients to and from medical appointments, Adult Day Programs, grocery stores, errands, CHATS programs and more to facilitate their independent living. Wheelchair accessible van available in Bradford West Gwillimbury and New Tecumseth.

Here’s what our clients say:

“I would like to personally thank your excellent drivers – both employees and volunteers – for their careful driving and pleasant manners. I was most dependant on CHATS while recuperating from my right knee replacement. When I retire, I hope to pay back by becoming a volunteer driver. I can personally say how important it was for me to get to my appointments. Thank you again.”

“CHATS is about the best thing that you could have because of the help and quality of care they give. When my husband is sick, I have to go to all the appointments with him – CHATS drives us both – freeing up my hands to get out of the car and wheel him straight into his appointment without having to worry about parking the car.  It is like having a 3rd person to help out.”

Fees - Effective November, 2016
Minimum $12.00 per round trip plus parking charge. For appointments or programs that last more than two hours, the client may be asked to pay for each trip.

At CHATS, we make every effort to keep the cost to you as low as possible for our high-quality senior care services. Fees are geared to income, and subsidies are available.

Please contact us at 905-713-6596 or 1-877-452-4287 if you would like to discuss subsidies for any of our services.

Program Fact Sheets

For more information about the Transportation program, please click here

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