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Home at Last

Woman helping elderly man out of CHATS van

Home at Last is a service funded by the Ministry of Health and Long-Term Care. It provides a smooth transition from hospital to home. The program also helps patients remain safe and comfortable at home by coordinating the community services and support they will needs.

This service is offered to patients being released from participating hospitals. If you qualify, the hospital discharge planner or the Community Care Access Centre case manager will review eligibility prior to your discharge.

Hospital staff will arrange for Home at Last staff to:

  • Drive you home
  • Make sure you have food to eat
  • See that you get any other services or assistance to remain at home

Participating Hospitals:

  • Markham Stouffville Hospital
  • Southlake Regional Health Centre
  • Stevenson Memorial Hospital
  • Mackenzie Health

Here’s what our clients say:

As a caregiver, Nancy couldn't have been more pleased with Home at Last for her friend, John. "It was one of the best experiences I've had over the past several months. It was nice for me to know he was being taken care of," says Nancy.

Recently, John was discharged from Markham Stouffville Hospital after undergoing an angioplasty. At the hospital, he was greeted by Wendy, a professional CHATS Personal Support Worker (PSW), escorted to a waiting vehicle, and driven to his Markham home. Nancy met them at John's home, and was thrilled to see how well John was settling in - thanks to the compassionate support of Wendy, who ensured there was basic food, medication, made arrangements for any necessary community services and supports, and generally made sure John felt safe, comfortable, and cared-for.

"I'm usually running around, so it was nice having the help. It made a huge difference. It was particularly nice for me, but even nicer for John to have a professional person there to look after his needs. There's a real sense of security with that."

The Ministry of Health and Long-Term Care covers all costs. There are no charges to patients for participating in the program. Patients pay only for their own groceries and prescriptions.

For more information, please contact 1-866-291-1503.


Program Fact Sheet

For more information about the Home At Last Program, please click here.

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